Integrate Superior Customer Service with Financial Responsibility.
With so many choices available to consumers, banks and financial institutions are challenged when it comes to creating long-term customer loyalty. The institutions with competitive advantages are utilizing artificial intelligence to provide efficient ways for customers to get things done. VoxiAI enable effortless, conversational options that put your customers at the center of their banking experience.
Transactions and Transfers
With our self-service solutions, customers can handle balance inquiries, view transactions history, make account transfers and get answers to frequently asked questions.
Account Updates
Allow your customers to easily update account information, enroll in programs and services, collect alphanumeric information, and help with login and password resets.
Fraud Alerts
Give your customers another reason to trust you, with a convenient and fast way to prevent fraud. Interactions solutions can send proactive fraud alert messages and provide options for viewing and flagging fraudulent charges across devices — all without interacting with an agent.
Loan Servicing
With an Intelligent Virtual Assistant, your customers can easily apply for a loan or credit card, check application status, make payments on a loan, retrieve balance and interest information, and receive interest rate information.
Billing and Collections
Interactions billing and collections solutions make it easier for customers to set up automatic payments and paperless billing, provide balance information, process payment information, remind customers about near due payments, and more.