Make automation personal
Reach your customers faster and on
schedule with personal, human voice.
Interactive, smart, kind, and she's always on the line. Her specialty is providing help to your clients just when they need it most. Whether giving real-time guidance during a complex conversation, VoxiAI is in at just the right moment to connect your human agent to the conversation. Thus, your clients will never be unsatisified with the voice assistant.
Voxi AI
VoxiAI helps your customers:
Executing
Routine tasks, on behalf of the employee, quickly and accurately
01
Enabling
Great customer service with a human touch
02
Providing
Real-time extended answers to clients
03
A Virtual Assistant
Always at the Ready
VoxiAI is interactive, smart, kind, and she's always on the line. Her specialty is providing help to your clients just when they need it most. Whether giving real-time guidance during a complex conversation, VoxiAI is in at just the right moment to connect your human agent to the conversation. Thus, your clients will never be unsatisified with the voice assistant.
How VoxiAI helps for you...
INCREASE EFFICIENCY
Robots are becoming smarter and smarter, but even the most intelligent robot works according to a template system. If the caller goes beyond the script, the robot gets lost and confused, which negatively affects the level of customer service. VoxiAI lacks this flaw. She understands that she can make a mistake and at this moment, seamlessly switches the call to a human agent who continues to communicate with the client with the same voice and accent so the customer does not notice the difference.
CUT EXPENSES
VoxiAI saves money on handling first line calls. Every call always starts with clarification of the client's problem. Usually, this is done by a human agent who redirects the caller to the desired department. But this work is so simple that the robot will cope with it faster and more cheaply.
BOOST BASIC MATRICS
She can decrease callers' wait-time, increase first call resolution rate, use conversation analysis, predictive analytics and machine learning to select the most suitable agent or AI to avoid negative reactions from customers.
WHO:
Large taxi service - orders by phone number

IMPLEMENTATION:
Front-office support for taxi orders accepting
- 31% time reduction in orders processing time
- No waiting for clients during peak hours
- Scaling volume of the calls without a growth of the staff
CASE STUDY:
Healthcare

WHO:
Medical clinic - schedule doctor visit without agent

IMPLEMENTATION:
Automatically checks if the time slot is available, before creating the meeting.
Warns about available slots.
- 81% reduction in claims processing time
- No waiting for clients
Case Study:
Insurance

WHO:
Large insurance company

IMPLEMENTATION:
Outbound clients' voice notifications about insurance renewalOffering related programs such as claims, lead generation, disaster response, etc.Connection of a manager during conversation due offering confirmation
- Handling 3-5k cases daily
- 7-10 second handle
- time reduction
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